TLC FAMILY CONNECT
We’re Here to Help You
Caring for a child or adult with an intellectual or developmental disability (I/DD) can feel overwhelming. TLC Family Connect is here to walk with families and caregivers, offering guidance, resources, and real connections that make a difference.
What We Offer
Whether you are just getting started or have years of experience, we help families and caregivers:
- Understand and access local I/DD services
- Learn through local family education workshops and online resources
- Get referrals for other needs like food, housing, or transportation
- Find the right providers and programs
- Connect with other families and community resources
Who We Serve
Families and caregivers of children or adults with I/DD in Wake, Durham, Johnston, Orange, Harnett, Mecklenburg, and Cumberland counties in North Carolina.
What Makes TLC Family Connect Unique?
- 1:1 family navigation – personal guidance to help you access the right supports
- Local connections – we partner with trusted providers and family advocates
- Easy access to information – no jargon, just real answers and useful tools
- Stronger together – build community and support through partnerships and events
Resources for Families and Caregivers
CONNECT TO SERVICES AND RESOURCES
- Inclusion Connects community living guide is a NCDHHS initiative to connect people with I/DD to more choices and more access to services and supports.
- Alliance Health offers mental health, developmental disability and substance use disorder services to children and adults through a network of community providers in Wake, Durham, Johnston, Cumberland, Mecklenburg, Orange and Harnett counties. Or call 800-510-9132 Monday through Saturday from 7 a.m. to 6 p.m.
- Work Together NC offers an online search tool to check out the variety of services available for specific needs. Services for each county are organized into regions based on Local Management Entities (LME) and Managed Care Organizations (MCOs) by the North Carolina Department of Health and Human Services (NCDHHS).
- NCCare360 offers a free online tool from NC 211 to search for resources near you. Type in what you’re looking for and where you live to access NCCARE360’s directory of providers and service organizations across North Carolina. Or dial 2-1-1 or (888) 892-1162 available 24 hours a day, seven days a week.
CONNECT TO FAMILY AND CAREGIVER SUPPORTS
Connect with other families and caregivers through support groups, one-on-one connections, and more.
- The Family Support Network of North Carolina enhances the lives of children who have disabilities, mental health challenges, and special healthcare needs by providing parent to parent support, education, and caring connections to their families.
- We Will Walk With You helps families with children with disabilities thrive in the community through support groups, quality of life outcome planning, social activities, and other resource support.
CONNECT TO ADVOCACY
Learn about advocacy and how to share your voice for your family, your child or adult family member, yourself, and others in the disability community.
- North Carolina Council on Developmental Disabilities collaborates to ensure that people with I/DD and their families participate in the design of and have access to community services.
- Ability Leadership Project-North Carolina offers leadership training for adults with I/DD, family members of children and adults with I/DD, or professionals in the I/DD field. ALP-NC prepares individuals to be effective advocates.
- Leadership Alliance for Neurodevelopmental Disabilities (LAND) ensures that people with neurodevelopmental disabilities have full access to services that can help them with independent living, transition to employment, academic interventions, opportunity for social interactions, and overall improved mental health and well-being throughout the lifespan.
Who We Serve
Families and caregivers of children or adults with I/DD in Wake, Durham, Johnston, Orange, Harnett, Mecklenburg, and Cumberland counties in North Carolina.
What Makes TLC Family Connect Unique?
- 1:1 Family Navigation – personal guidance to help you access the right supports
- Local connections – we partner with trusted providers and family advocates
- Easy Access to Information – no jargon, just real answers and useful tools
- Stronger Together – build community and support through partnerships and events

Contact Us
familyconnect@nctlc.org
(919) 832-3909